Privacy policy

Effective Date: 1/1/2025

At Cairnsmore, Carnawn and Pop’s Place, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make bookings, or interact with us in other ways.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

Personal Identification Information: This includes your name, email address, phone number, and billing details that you provide when making a booking or contacting us.
Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, and pages visited. This helps us improve our website and your user experience.
Cookies: Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

To process and confirm bookings or reservations at our holiday home.
To communicate with you regarding your bookings, inquiries, or any other requests.
To improve our website, services, and customer experience.
To send promotional offers, newsletters, or information about special deals (if you have opted to receive these communications).
To comply with legal requirements or respond to legal processes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

With trusted service providers or partners who assist us in operating our website, processing bookings, or delivering services (such as payment processors). These partners are required to keep your information confidential.
If required by law or to protect our rights, property, or safety, we may disclose your information to authorities or third parties.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. If you would like to exercise these rights or have any questions about your personal data, please contact us at [Insert Contact Email/Phone Number].

If you have opted to receive promotional communications, you can unsubscribe at any time by following the instructions in the emails or contacting us directly.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us at:

01208 880716 or 07419 329309 for an immediate response. or email: carnawnselfcatering@gmail.com and we will endeavour to respond within 24 hours.

By using our website and making a booking, you consent to the collection and use of your information as outlined in this Privacy Policy.